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Introducing the HagenKit Help Center – Sonafone
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Introducing the HagenKit Help Center

Meet the HagenKit Help Center—your hub for guided workflows, workspace tips, and launch best practices.

May 9, 2025 (8 months ago)•2 min read
Introducing the HagenKit Help Center

Today, we're excited to launch the HagenKit Help Center—a single destination for workspace setup guides, AI workflows, and troubleshooting tips.

Since launch, agencies and product teams have peppered us with similar questions through email, chat, and workspace comments. The patterns were clear: folks wanted quick, self-serve answers.

We built the Help Center so you can get unstuck instantly—without waiting on a support thread.

What’s inside the Help Center?

The Help Center is a living library of articles that explain everything from onboarding new clients to automating launches. We update it with every feature release and workflow improvement.

Some popular starting points:

Getting Started with Sonafone

Set up your account, add credits, and make your first call in minutes.

Using the Dialer

How to make calls using the Sonafone dialer, including entering numbers, selecting caller ID, and in-call controls.

Understanding Your Account Balance

How your balance works, how calls are charged, and tips for managing your credits.

Virtual Phone Numbers

Buy virtual numbers, use them as caller ID, and manage your subscriptions.

Need something specific? Jump into one of the curated categories:

Overview

Understand Sonafone and how it helps you make calls from anywhere.

Getting Started

Set up your account, add credits, and make your first call.

Making Calls

Use the dialer, select caller IDs, and manage your calls.

Managing Contacts

Add, organize, and call contacts from your phonebook.

Phone Numbers

Buy virtual numbers and verify your caller IDs.

Billing & Balance

Add credits, set up auto top-up, and view transactions.

Settings & Account

Configure your account and workspace preferences.

Lightning-fast search, everywhere in HagenKit

The Help Center ships with fuzzy, typo-tolerant search so you can surface answers in seconds. It scans article titles, headings, and structured metadata.

Command menu search inside the HagenKit Help Center
Command menu search inside the HagenKit Help Center

Best of all, search is available anywhere inside HagenKit—workspace, editor, or Help Center. Hit ⌘K (Ctrl+K on Windows) to open the command palette and search articles without losing focus.

We’re also experimenting with an AI teammate that can route you to the exact section or suggest next steps based on your question:

Concept of AI assistant answering workflow questions
Concept of AI assistant answering workflow questions

Better support for every workspace

The Help Center boosts our support team and gives your crew faster answers. We’ll keep expanding it with fresh guides, templates, and launch checklists.

Have feedback or a topic you’d like to see covered? Drop us a note at support@socialforge.tech or message us on X (formerly Twitter) at @socialforgetech.

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